Privacy policy

Last updated: 24 May 2026

Canada Made F&B Inc. ("Canada Made", "we", "us") operates canadamade.com and the related online store (the "Services"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit, purchase from, or otherwise interact with us. By using the Services, you agree to this Policy.

1. Information We Collect

  • Contact details: name, billing and shipping address, phone number, email address.
  • Order information: products purchased, transaction details, payment method (we never store full payment card data — handled by our payment processors).
  • Account information: if you create an account, your login credentials and preferences.
  • Device information: browser, IP address, device identifiers, language settings, and pages visited.
  • Marketing preferences: consent for email and SMS communications.

2. How We Use Your Information

  • Process and deliver your orders
  • Communicate about your purchases, returns, or queries
  • Send marketing (only if you opt in)
  • Improve our products and Services
  • Detect and prevent fraud
  • Comply with legal obligations

3. Sharing With Third Parties

We share information only with: (a) our fulfillment partner (Prep Center UAE) to deliver your order; (b) payment processors to handle transactions; (c) email/marketing platforms if you have opted in; (d) legal/regulatory authorities when required by law. We never sell your personal information.

4. Cookies and Tracking

We use cookies to keep your cart, remember preferences, and measure site performance. You can disable cookies in your browser, though some features may not work properly.

5. Your Rights (UAE PDPL)

If you are a UAE resident, under Federal Decree-Law No. 45 of 2021 on Personal Data Protection you have the right to: access your data, correct inaccurate data, request deletion, withdraw consent at any time, and lodge a complaint with the UAE Data Office. To exercise these rights, email info@canadamade.com.

6. Data Retention

We keep your information for as long as needed to provide the Services and comply with legal obligations. Order records are retained for 7 years for tax purposes.

7. Security

We use industry-standard safeguards (Shopify's secure infrastructure, SSL/TLS encryption) to protect your data. No system is 100% secure, so we cannot guarantee absolute security.

8. Children's Privacy

The Services are not directed at children under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Policy occasionally. The "Last updated" date will reflect any changes.

10. Contact

Questions about this Policy? Email info@canadamade.com.